Cancellation Policy

Plans change, and we understand that. Please review our cancellation terms carefully before you book, as your reservation is a commitment to dates that we then hold exclusively for you. HOW TO CANCEL To cancel or change a reservation, please contact the hosts directly by email or phone as early as possible. Your cancellation takes effect on the date we receive your written notice. REFUND SCHEDULE • 60 or more days before your arrival date: Your deposit is fully refunded, less a small non-refundable processing fee to cover transaction costs. • 30 to 59 days before arrival: 50% of amounts paid are refunded. • Fewer than 30 days before arrival: Amounts paid are non-refundable, as it is unlikely we can re-book the dates on short notice. BALANCE PAYMENTS The remaining balance is due 30 days before arrival. If the balance is not received by the due date, we may treat the reservation as cancelled and release the dates, with the deposit forfeited under the schedule above. IF WE HAVE TO CANCEL In the rare event that we must cancel your stay (for example, a maintenance issue, loss of access, or a safety concern), you will receive a full refund of every amount you have paid, including the deposit. Our liability is limited to the refund of those amounts. EARLY DEPARTURES AND NO-SHOWS No refunds are given for early departures, late arrivals, or no-shows once a stay has begun. WEATHER, ROAD, AND TRAVEL CONDITIONS Gunn Lake is a natural, remote setting. Weather, road conditions, water levels, wildfire activity, fishing success, and insect conditions are outside our control and are not grounds for a refund. We strongly recommend that guests consider travel insurance. WORKING WITH YOU We are a small, family-run operation and we will always do our best to work with you when life gets in the way. When dates allow, we are glad to discuss rescheduling rather than cancelling. Please just talk to us.